NCR

TrendMAK Computers Limited (TrendMAK)

TrendMAK Computers Limited (TrendMAK) is a Business and IT Retail Banking Service organization that focuses on consumer Retail Financing needs, ATM technical and support stationary provisions services to Retail Financing Institutions, Corporate Organizations, and Government Institutions among others in Kenya and the East African Region.Cheques

TrendMAK has marketing rights for various ATM Card manufacturers as well as ATM related peripherals, branded computer hardware, software, peripherals, accessories, training, support and maintenance. TrendMAK has upped its technology to provide consultancy on all technologies related services, with competencies in Security Printing Solutions, CCTV and Access Control equipments, ATM Consumable needs, risk assessment, software, surveillance, read more

 

Our Mission
“Our Mission is to be the leading providers of Retail Finance ATM and Business IT support stationary, Plastic Cards Solutions, and Business Security Solutions to Corporate and Retail Finance Institutions in Kenya and the COMESA Region.”
 
Our Vision
“Our vision is to be the leading Retail Finance Business and IT Solutions Provider in East and Central Africa”
 
Core Organisational Competencies
The following organisational skills and competencies are vital to achieving our mission:
  • Clear and well documented company policies stipulated by the company’s directorsCCTV
  • Efficient, hardworking and loyal staff
  • Well maintained and efficient business and process management systems
  • State-of-the-art business equipment used for card production.
 
Organisational Values
The following organisational values are imbedded in our organisation to enable us establish a culture capable of achieving our Mission: 
  • We handle our customer’s product/ service request promptly. 
  • We maintain high accessibility and availability of any requested product/service.
  • We provide quality and cost- effective product/service that meets our customer’s corporate needs. 
  • We are fair and courteous to our customers
  • We strive to go the extra mile to meet and/or exceed our customer’s expectations. 
  • We provide all information our customers require to satisfy their needs.
  • We ensure that our people are professional well trained and knowledgeable and, where information systems are used, that the level of service is maintained to the satisfaction of our customer.Card access
  • We ensure that our customer’s request is owned and acted upon by the most appropriate person in our corporation to deal with the enquiry. 
  • We fully protect our customer’s privacy and information, and will be treated as confidential. 
  • We strive to deliver what our customer needs, and on the agreed lead time.
 
The Beliefs that guide our company:
The assurance of Quality Service Delivery and Product Innovation in the IT and Retail Financing ATM Industry is obviously our top priority.